All products are arranged for delivery by Royal Mail and sent to the specific Shipping address you have given, please specify the shipping address at the time of ordering. Please check the invoice sent and correct where necessary.
We aim to despatch all orders received before 1pm on the same day. Delivery is normally 3-5 working days to UK Mainland and also International orders. Orders made after 1pm will be processed the following working day. Once we have received your order and processed it no further items can be added to this order. If you wish to order further items please place a new order and this will be processed as a new order.
Our standard delivery service is available for all Non-UK customers. We aim to deliver between 3 and 5 working days for UK and International customers.
It is your responsibility to provide us with full and correct delivery address details including postcode. We cannot be held liable for non-delivered orders if incorrect address details were provided upon ordering. All packages returned to us as undelivered will be refunded, excluding the delivery cost. If after 5 working days you have not received your order, you must contact us at info.kansawands@gmail.com. We are not liable for any loss or damage if you fail to do this.